Microfinance Ireland (MFI) TrustPoint – Independent Verified Customer Survey (October 2025)

This TrustPoint is issued to Microfinance Ireland based on verified customer data from October 2025.

All statements are verified as part of this TrustPoint and filed below with Digital Scorecard. You can see the study details and highlighted results below.

MicrofinanceIreland TrustPoint – Independent Verified Customer Survey (October 2025)

Reference: TP-2025-Microfinance Ireland-01  |  Completed  |  B2B (Small Business Loans)  |  Ireland

Key Verified Results

  • 104
    Verified and completed responses
  • 94.4%
    Would recommend Microfinance Ireland to others
  • 9.26 / 10
    Overall customer satisfaction (variation 1.21)
  • 8.12 / 10
    Rating of the application process
  • 9.26 / 10
    Average service / helpfulness rating
  • NPS: +81
    Net Promoter Score

Issuance Record

Reference ID TP-2025-MicrofinanceIreland-01
Product Small Business Loans
Sample Size 104 verified client responses
Date of TrustPoint October 2025
Country Ireland
Survey Tool Typeform (third-party)
Business Focus B2B
Website microfinanceireland.ie
Verified By Digital Scorecard
Status Completed
All data collected and conclusions have been undertaken and verified by Digital Scorecard. Survey conducted via Typeform. Only authenticated responses were included.

Summary of the TrustPoint

In October 2025 a verified review of Microfinance Ireland customers and their satisfaction levels. The below table also shows how Microfinance Ireland has helped them compared to other options tried.

All data collected and conclusions have been undertaken and verified by Digital Scorecard. Clients cannot influence the results — we list only what verified customers have said. Verified customers are not rewarded for their responses.

 

Verified Customer Data

An independently verified TrustPoint analysis by Digital Scorecard summarises 271 authenticated responses for Microfinance Ireland financial product, collected in Ireland using Typeform. The TrustPoint confirms high customer satisfaction. Of these 104 are deemed to be customers and form the basis of the TrustPoint.

Key Verified results:

104 verified and completed responses

94.4% of customers would recommend the company to others

9.27/10 average customer satisfaction

How Microfinance Ireland Helped Clients

Verified customers report that they were satisfied with Microfinance Ireland and a meaningful percentage will recommend them. The metrics in the above table show how many clients recommend the business, how many say it helped them, and how it compares to alternative solutions they previously tried. This provides a clear picture of real-world effectiveness and satisfaction by those that use Microfinance Ireland.

One measure that is worth paying attention to is the differential with what clients have used in the past. This shows real world situations with what people tried and had experience of compared to the results they now achieve.

Verified Customer Satisfaction

Based on verified responses, clients shared the experience notably:

– average application experience rating 8.1/10

– average service/helpfulness rating 9.3/10

– a Net Promoter Score of +81