You already know why someone should buy from you.

Better delivery. More care. Stronger results.

The problem isn’t the reason. It’s that buyers rarely see it.

You get lost among dozens of similar options, louder brands, and familiar names.

TrustPoint helps businesses surface what usually stays hidden:

  • performance signals buyers can compare side by side;
  • consistent standards applied across all options,
  • evidence that builds confidence early.

Not after regret. Not claims. Not slogans. Signals that only exist when defined criteria are met.

TrustPoint and the AI Buyer

More purchase decisions, both B2B and B2C, are now mediated by AI research tools. Perplexity, ChatGPT with web access, Microsoft Copilot, and enterprise procurement platforms evaluate businesses before a human ever clicks through. These tools read structured data embedded in your site's source code. A marketing claim that says "96% of customers recommend us" is text. A TrustPoint result published with schema.org Dataset markup, with a named external creator, documented methodology, verified sample size, and a public report URL is a machine-readable data record with provenance. To an AI system performing vendor due diligence, those are categorically different signals. Every TrustPoint includes structured metadata you can embed in your site. It is not just proof for humans — it is proof that AI systems can read, verify, and reference.

When comparisons become fair

When companies are viewed side by side, without brand shortcuts, outcomes change.
Businesses with strong delivery, consistency, and customer outcomes start to stand out.
Not because they claim trust but because the signals are there.
TrustPoint creates that comparison moment, before the buyer decides.
Having your own TrustPoint rebalances how your ideal clients buy.
With more people turning to AI for their needs it is important that you are seen as a credible business.
With a TrustPoint you are not just saying what you or your customers say, you are getting a verified third party saying how your clients benefit from your products or services.
TrustPoint turns your existing customers’ experiences into a credible, verified market position that helps new customers make confident buying decisions.

What buyers actually see

TrustPoint turns your operational reality into something buyers can quickly understand.
Not marketing language.
Not testimonials in isolation.
But clear signals that show:
How consistently you deliver
How transparent you are over time
How you compare to alternatives, right now
This is what confidence looks like, from the outside.

The philosophy (trust as outcome, not claim)

Trust isn’t a statement. It’s a pattern.

TrustPoint doesn’t reward familiarity. It reflects consistency, transparency, and delivery, over time.

Because when buyers feel confident, decisions move faster.

Not reward based

No commissions, no paid influence, no manipulation of results.

Verified using data

Statistically sound, independently administered research.

Independent

Verified, trustworthy, customer-proven.

TrustPoint positions your business as

Independent
Verified
Trustworthy
Customer-proven

Trust Matters More Today

As more people rely on AI platforms and automated recommendations to make decisions, credibility and trust has become the key currency.

Powerful

It’s more powerful than social proof alone and we all know how valuable social proof already is.

91.2% reported improved sleep

Bed of Scandinavia

A Swedish bedding brand discovered 91.2% of customers reported improved sleep. The entire DTC site was rebuilt around that finding. Sales have grown significantly since.

92.5% feel more comfortable in their body

AliceDot.

A plus-size fashion brand verified that 92.5% of customers feel more comfortable in their body. The study has now been conducted twice, building a verified track record no single review can match.

79% reported meaningful symptom improvement

GutMagnific

A probiotic brand proved 79% of customers reported meaningful symptom improvement, with 0% rating it worse than alternatives.

Check out the case studies

See what these 3 businesses found out and how TrustPoint can be used.

TrustPoint Principles (Defined Standard)

These principles are enforced through issuance criteria. If they are not met, no TrustPoint is issued. Methodology alone does not qualify an insight as a TrustPoint. Issuance depends on observed, repeatable customer patterns.

Verified Customers

Only real, verified customers are included. No exceptions.

Ratings

We do not rely on simple ratings. We use a structured, in-depth questioning framework.

Tailored

Each TrustPoint is adapted to suit your business, industry and objectives.

Credible

Results cannot be bought, influenced, or edited. Each client can decide to publish their results or not.

Proven Experience

TrustPoint was refined over years of real-world application before launch.

Robust Methodology

A structured methodology that ensures statistically robust results and full credibility.

Using Your TrustPoint

You receive a full report with highlights you can immediately use in sales, marketing, and positioning. You decide what to make public and are always in control of how to use the results.

TrustPoint Badge

You will be able to use the TrustPoint badge as a confirmation of your results.

While you cannot influence the results, you can decide on what aspect to illustrate. We will not show you in a bad light and will only show what you want.

The primary reason for doing a TrustPoint is to illustrate how customers benefit from your products or services.

A TrustPoint helps your AI listing and strengthens your position by

  • Providing independent validation
  • Supplying structured, trustworthy data
  • Demonstrating real customer benefit

The TrustPoint Analysis

All TrustPoint work is based on a robust methodology and all results are statistically sound. This is essential for the TrustPoint badge to have real value.

In some sectors, our findings have closely mirrored clinical trial outcomes. While TrustPoint is not a clinical trial, we apply rigorous standards to ensure accuracy, reliability, and trust.

Understanding the Differential Comparison Index (DCI)

The Differential Comparison Index (DCI) is a benchmark used to measure how well a product performs compared to other alternatives customers have tried. It is calculated from verified customer responses that compare their experience with the product to similar products on the market.

DCI is scored on a scale of 0 to 100:

  • 60–100: Strong comparative performance — customers rate the product as better or much better than alternatives.
  • 40–59: Comparable performance — performs similarly to competing products.
  • 0–39: Underperformance — customers rate the product lower than alternatives.

A high DCI score indicates that the product not only satisfies customers but outperforms other options they have used. This provides an independent competitiveness measure beyond standard satisfaction ratings.

TrustPoint Packages

There are three TrustPoint levels, based on your business needs. All include a verified TrustPoint and the difference is depth and detail.

When you purchase a package we always discuss the options with you before we start so you are not locked into one package.

TrustPoint Core

Ideal for a smaller business wanting a strong, verified overall position.
1,500
  • Verified TrustPoint Seal
  • Clear insight into customer value
  • Marketing & sales-ready data
  • A TrustPoint reference webpage
  • Content for a webpage on your website
  • Website metadata & structured code for your website
  • Typically takes 4 weeks

TrustPoint Focus

Demonstrate how you help your clients with verified proof.
3,500
  • Everything in Core, plus
  • Product or condition-level verification
  • Deep customer analysis
  • Competitive positioning (DCI)
  • Usable testimonials
  • Follow-up strategy session
  • Typically 4 - 6 weeks
  • 50% deposit to start
Most Popular

TrustPoint Complete

For businesses with multiple products or benefit areas to be verified.
6,000
  • Everything in Focus, plus
  • Up to 6 product or condition TrustPoints
  • Bespoke business analysis
  • In-person consultative day (online optional)
  • Opportunity and action prioritisation
  • Individual product level metadata
  • Typically 4 - 8 weeks
  • 50% deposit to start

Satisfaction Guaranteed

We offer a clear money-back guarantee.

If you’re not satisfied with your TrustPoint, you can request a refund.

As we have done this for a while we have seen that clients see the value and even sales during the process itself. That confidence allows us to remove the risk for you by offering a simple money back guarantee. 

Next steps

Not ready to order yet? Get in touch and we’ll walk you through: - How TrustPoint works - Package options - What results you can expect TrustPoint research is available to any qualifying business. Exclusivity applies to brand positioning and consulting — we work with one business per competitive market for consulting and analysis services.